Nalukwale Community School, which once struggled with dilapidated infrastructure, has undergone a remarkable transformation. Thanks to the Community Voice & Action (CVA) accountability approach implemented by World Vision Zambia in partnership with the Education Above All Foundation’s Educate A Child programme and the Forum for African Women Educationalists of Zambia (FAWEZA), the Nalukwale community has been empowered with skills through training in the CVA model to monitor the standards of services provided. This has enabled them to advocate effectively for quality service delivery and accountability from the government.

In Bamako, CVA mobilises citizens to improve health, education, and sanitation—boosting civic engagement and service delivery in dense urban areas.

In Dhaka’s Mirpur, CVA empowers youth to engage police, creating child-friendly help desks and driving policy change for safer, inclusive urban communities.

In the commune of Dogo (Zinder region, Niger), World Vision Niger is leading an environmental campaign by actively involving children. They participate in ecological training, the planting of nearly 1,000 trees, sanitation campaigns, and advocacy efforts with authorities. Their commitment was highlighted during National Tree Day, in the presence of the country's senior officials. This initiative demonstrates that children can be key agents of change for a greener future.

Community-led advocacy - supported by World Vision - led to the hiring of new teachers and improved classroom conditions. This story highlights how local voices and collective action are transforming education for underserved children.

Matthew Pickard, Regional Leader, Southern Africa, highlights how true transformation in education and health emerges when communities lead. He urges policymakers and NGOs to listen first and invest in community-driven solutions that foster lasting change.

Social accountability is reshaping cities like Dhaka and Bamako—empowering communities to demand better services and build more inclusive urban futures.

World Vision Ethiopia’s EU-funded peacebuilding project restores community harmony and supports children’s access to schools and health services in Western Oromia and Benishangul-Gumuz.

World Vision Mozambique organises a National Conference to analyze and improve service delivery, particularly for the most vulnerable groups.

World Vision’s Promotion and Protection of Human Rights (PPHR) Project empowers communities to fight human trafficking through training, awareness, and victim support. #End the exploitation.